|
Your Move
Process
Click on the
headings to find out more about Your Move Process.
Move Management Service
The Pre-Move Survey
Delivery to your New Home
Insurance
Storage
Move Management Service
At Move Management Australia, our service has
been designed to be as comprehensive as possible and to include:
Advice: what to take and what to avoid moving overseas, as well as
Customs restrictions, rules and regulations on arrival.
Documentation: assistance on the completion of any forms required for
Customs and agriculture both in Australia and in most overseas countries.
Insurance: a comprehensive "all risks replacement" marine
insurance is available.
•
•
•
•
•
•
•
• |
Ornaments, glassware, china and other small items will be individually
wrapped in packaging recommended during our pre-move survey, before being
packed into standard export cartons.
All clothing will be transferred on their existing hangers into upright
wardrobes, or into flat clothing cartons (as preferred).
Lampshades and pictures will be placed into cartons made specifically
to protect them in transit.
Furniture will be carefully wrapped with specifically designed export
wrapping materials, as detailed during our Pre-Move
Survey. All antiques or polished furniture can be further protected with
a hard cardboard wrap over the normal export wrapping material.
Designer cases can be specifically built for fragile or valuable items
i.e. artwork, glass etc.
All packing will be carried out in your home by experienced and professional
staff. Once packed, your consignment will be loaded into the containers at
residence to avoid unnecessary "double handling".
Upon arrival in Australia we will arrange for the mandatory Customs
and agricultural clearance and delivery to your new home.
On the day of delivery, our staff will unwrap and place furniture items
into your new home, unpack cartons to table surface (as required) and remove
all of the waste packing materials for disposal or recycling. You may wish
to incorporate our valet and full unpacking into cupboards service. As an
extra service we can arrange for our valet ladies to come out and help you
set up your new home. |
go to top of page
The Pre-Move Survey
Prior to your move, we will arrange for our overseas associates to visit your
home to conduct a Pre-Move
Survey. This survey is an accurate assessment of the volume of goods to
be moved and the packing material required. In addition, this is your best
opportunity to ask questions and inform us of any special requirements that
you may have. Prior to the assessment you should decide which items are to be moved and
by what method (ie Seafreight, Airfreight, Storage or Not-to-move).
We will need to sight all items to be moved, (yes, even cupboard contents)
including smaller items such as china and glassware. We will also provide
valuable advice as to what to send air or sea, relative to your anticipated
accommodation conditions and circumstances offshore.
DO NOT forget to advise us of any items that you will be purchasing
or items that are not at your home (such as office papers, items being repaired
or perhaps located at a friend or relative's house).
The actual survey will take approximately one to two hours, however this could
be longer for complex, larger relocations.
go to top of page
Delivery to your New Home
Please let us know if your new home has any access difficulties (ie; 4th floor
delivery with no lift, parking restrictions, limited driveway access, lots
of steps, overhanging trees, narrow roads etc.), so that we can make the necessary
arrangements with our delivery associate in advance.
Before delivery, please consider which room you would like the individual
items of furniture placed. Once the delivery crew has arrived there is less
time to think about these types of issues and it is preferred if items are
not repeatedly moved from room to room during the delivery process.
You will need to be on hand to check-off our Packing List as each item is
carried into your new home (every carton and furniture item is individually
numbered). In the event that items are missing or damaged, please note this
clearly on the Packing List against the appropriate number and ask our crew
leader to report this to his supervisor as soon as possible after the delivery
is completed.
Should you wish to unpack some of the cartons at a later date, notate the
inventory accordingly (ie; "Items 9 – 24 received but not checked").
Any unpacking that you require has to be completed at the time of delivery.
Our delivery crew will remove waste packing materials. Should an extra collection
(of packing materials) be required at a later date, an additional fee maybe
charged.
In most situations however, we will return to collect packaging materials
for recycling or disposal at a later date (one trip only - vehicle in the
area. This excludes country or rural locations).
go to top of page
Insurance
Your consignment should be insured for "All-Risks" full replacement
cover from the time of collection through to final delivery. This cover ensures
that if any damage occurs, the item will be repaired to your satisfaction.
In the event that the item cannot be repaired, it will be replaced with a
similar item or the cash equivalent, at the insurer's discretion and in accordance
with the terms and conditions of the policy offered.
For valuation purposes you must estimate the replacement cost to ensure full
cover and allow for depreciation if and where applicable. It is wise to prepare
a detailed, valued listing for attachment to the insurance document, time
permitting.
Our consultant and/or the insurance proposal form can provide you with further
information and advice as and if required.
go to top of page
Storage
In the event that you require storage, either in transit, at origin or at
destination, Move Management Australia can arrange this.
Items for permanent storage will be packed to the same high standard as items
nominated for export. Where possible, storage containers will be loaded and
unloaded at residence to minimise handling.
go to top of page
|
|
|
